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Company Overview:

UPBRIGHT is a dynamic and innovative digital education company dedicated to providing high-quality educational content through various digital platforms. As we continue to expand our offerings, we are seeking a highly skilled and creative individual to join our team as a Script Writer, Research & Development (R&D), and Content Creation Specialist. In this role, you will be responsible for developing engaging scripts, conducting research, and creating compelling content for YouTube videos, short-form content, product promotions, and website content.

Responsibilities:

Script Writing:

• Develop creative and engaging scripts for YouTube videos, short-form content, product promotions, and other multimedia content.
• Collaborate with subject matter experts, educators, and instructional designers to understand learning objectives and create scripts that effectively convey educational concepts and promote products.
• Craft compelling narratives, dialogue, and explanations to capture the attention and interest of the audience.
• Ensure scripts adhere to brand guidelines, style guides, and learning standards.
• Revise and edit scripts as needed, incorporating feedback from stakeholders and instructional designers.
• Collaborate with the production team to ensure the smooth transition from script to final content.

Research & Development (R&D):

• Conduct thorough research on educational topics, trends, and best practices.
• Gather and analyze data and information from various sources to support the development of accurate and up-to-date educational content.
• Stay updated on advancements in digital learning, instructional design, and educational technologies.
• Collaborate with the instructional design team to incorporate research findings into the content creation process.
• Provide insights and recommendations based on research findings to enhance the effectiveness and relevance of our educational offerings.
• Support the development of innovative learning solutions and contribute to the continuous improvement of our content. Content Creation:
• Create engaging YouTube videos, short-form content, product promotions, and website content that align with our brand and target audience.
• Plan video shoots, including location scouting, scheduling, and coordinating necessary equipment and resources.
• Direct and coordinate video shoots, ensuring high-quality production and adherence to project timelines.
• Edit video footage, add graphics, music, and effects, and optimize videos for YouTube and other platforms.
• Develop short-form content, such as teasers, trailers, and snippets, to engage and attract viewers across various platforms.
• Collaborate with the marketing team to create compelling product promotion videos and campaigns.
• Create engaging and informative content for our website, including landing pages, blog articles, and multimedia content.
• Ensure all website content is optimized for search engines (SEO) and aligned with our brand voice and messaging.

Requirements:

• High school diploma or equivalent (Bachelor's degree is a plus).
• Proven customer service experience, preferably in a digital or educational setting.
• Excellent verbal and written communication skills in Tamil and Sinhala.
• Intermediate level proficiency in English.
• Strong problem-solving and analytical skills, with the ability to think quickly and offer creative solutions.
• Empathy and a customer-centric mindset, with the ability to actively listen and understand customer needs and concerns.
• Patience and resilience when dealing with challenging customer situations.
• Proficient in using customer service software, CRM systems, and other relevant tools.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Strong attention to detail and accuracy in documenting customer interactions and updating information.
• Flexibility to work in shifts, including evenings, weekends, and holidays.
• Ability to work independently as well as collaborate effectively within a team.

If you have a passion for providing exceptional customer service, possess strong communication skills in Tamil, Sinhala, and intermediate level English, and enjoy helping customers achieve their educational goals, we invite you to join our team at UPBRIGHT. Together, we can make a positive impact on the learning experience of students worldwide.